PRIVACY POLICY

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or use our services
• Contact us through our website, email, or phone
• Subscribe to our newsletter or marketing communications
• Fill out forms or surveys
• Book properties or make inquiries about our services

This information may include:

• Name, email address, and phone number
• Property information and rental preferences
• Payment information (processed securely through third-party providers)
• Communication preferences and feedback
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This information helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our property management services
• Processing bookings and managing property rentals
• Communicating with you about our services, updates, and promotional offers
• Responding to your inquiries and providing customer support
• Improving our website, services, and user experience
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring the security of our platform
• Analyzing usage patterns to enhance our offerings

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, cleaning services, maintenance providers, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have several rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion

You may request the deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that you may still receive transactional communications related to our services.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website and your user experience.

7. International Data Transfers

As we operate in multiple countries, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us: